JapanUsedMachinery

FAQ's

Q.Why buyers need to make a Deposit?
A.Your deposit is 100% Refundable. Once deposit is received we have a security in case of any bid cancellation.
This is to avoid last minute bid cancellations or spam/fake bid requests.
If the bid fails and the unit is sold to someone else, your deposit will be refunded or you can use it in your next bidding.
Q.Is there a need for deposit to check machinery in auction?
A.You can access machinery stock available in auction free of cost. Sign Up 100% Free.
Q.How can I pay the deposit?
A.Please contact us to make the Deposit for the Auction bidding. We will issue a deposit invoice according to the Machinery price range.
Q.What is the payment condition?
A.After making a successful bid, please pay the full amount within 48 hours according to the shared invoice. If you are unable to pay within 48 hours, the unit might be sold to another customer.
Q.How can I get the details of the machinery and more photos?
A.If you need more information or photos of the required machinery, please contact us.
Q.How to ship the machinery to my country?
A.There are two shipping methods, one is by roll on roll off and the other is by container shipment.
Q.What is the roll on roll off shipment?
A.A worker drives the unit to load on the ship and drives it to unload from the ship.
There are size or weight restrictions depends on the loading reguration of the ship.
Q.What is the container shipment?
A.We pack the purchased units into 20 feet or 40 feet containers either as-is or dismantled.
Q.How many units can you pack into a 20 feet or 40 feet container?
A.Vannig of the machinery in a 20 feet or 40 feet container will be depend on the type and size of machines, please ask for the details.
Q.Is there any warranty for the machinery I purchase?
A.Terms of sale is as-is.
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